Terms of Service
Please read these terms of service carefully before using Cyclops Monitor.
Terms of Service
Last updated: September 26, 2025
1. Acceptance of Terms
By accessing and using Cyclops Monitor ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Cyclops Monitor provides website monitoring services including but not limited to:
- SSL certificate expiration monitoring
- DNS record expiration tracking
- Website uptime monitoring
- Content verification monitoring
- iCal calendar integration for expiration dates
- Email notifications and alerts
3. User Accounts
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information to keep it accurate and current
- Maintain the security of your password and accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access to your account
4. Acceptable Use
You agree not to use the Service to:
- Monitor websites or services without proper authorization
- Violate any local, state, national, or international law or regulation
- Transmit any material that is unlawful, harmful, threatening, abusive, or objectionable
- Attempt to gain unauthorized access to our systems or networks
- Use the Service for any commercial purpose without explicit written permission
5. Monitoring and Data Collection
Our Service monitors publicly accessible websites and services. We collect and store:
- SSL certificate information and expiration dates
- DNS record information and expiration dates
- Website response times and availability status
- Content verification results when requested
We do not collect personal information from monitored websites except as necessary for the monitoring process.
6. Cookies and Tracking
We are committed to user privacy and transparency. Our public-facing pages do not use any tracking cookies, analytics cookies, or other tracking technologies that collect personal information about visitors.
The only cookies we may use are:
- Essential cookies required for basic website functionality (if applicable)
- Session cookies for logged-in users to maintain authentication state
We do not use third-party tracking services, advertising cookies, or analytics platforms on our public pages. Your privacy is respected when visiting our website.
7. Service Availability
We strive to provide reliable service, but we do not guarantee that:
- The Service will be available at all times
- The Service will be error-free or uninterrupted
- All monitored services will be successfully monitored
- Notifications will be delivered without delay
8. Limitation of Liability
In no event shall Cyclops Monitor, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
9. Indemnification
You agree to indemnify and hold harmless Cyclops Monitor, its directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
10. SMS/Text Message Notifications
By opting in, you agree that Cyclops Monitor may send SMS/text messages to the mobile number associated with your account for account alerts related to service outages and critical service status affecting your monitored resources.
- SMS alerts are optional and provided strictly on an opt-in basis.
- You can manage your SMS preferences at any time in your account settings and disable SMS alerts to stop receiving them.
- Message frequency will vary based on your alert configuration and events affecting your monitored services.
- We do not charge for SMS alerts; however, your carrier's message and data rates may apply.
- Consent to receive SMS alerts is not required to use the Service. Email notifications will continue regardless of SMS preferences.
- Carriers are not liable for delays or undelivered messages.
11. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Cyclops Monitor
Foster Burgess, LLC
335 South White Street
Wake Forest, NC 27587
Email: info@cyclopsmonitor.com